{"id":320,"date":"2017-05-03T21:34:22","date_gmt":"2017-05-04T01:34:22","guid":{"rendered":"https:\/\/2017.dc.wordcamp.org\/?post_type=wcb_session&#038;p=320"},"modified":"2017-06-26T01:23:49","modified_gmt":"2017-06-26T05:23:49","slug":"support-customer-experience-and-wordpress","status":"publish","type":"wcb_session","link":"https:\/\/dc.wordcamp.org\/2017\/session\/support-customer-experience-and-wordpress\/","title":{"rendered":"Support, Customer Experience, and WordPress"},"content":{"rendered":"<p>This talk will cover best practices that you can use to get effective support from theme and plugin shops as a freelancer, blogger, agency, enterprise, or government client.<\/p>\n<p>From the other side as a customer support provider, this talk will also discuss best practices that you can use to provide effective support to your customers for your theme, plugin, or service.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This talk will cover best practices that you can use to get effective support from theme and plugin shops as a freelancer, blogger, agency, enterprise, or government client. From the other side as a customer support provider, this talk will also discuss best practices that you can use to provide effective support to your customers &hellip; <a href=\"https:\/\/dc.wordcamp.org\/2017\/session\/support-customer-experience-and-wordpress\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Support, Customer Experience, and WordPress&#8221;<\/span><\/a><\/p>\n","protected":false},"author":789972,"featured_media":0,"template":"","meta":{"jetpack_post_was_ever_published":false,"_wcpt_session_time":1500139800,"_wcpt_session_duration":3000,"_wcpt_session_type":"session","_wcpt_session_slides":"","_wcpt_session_video":"","_wcpt_speaker_id":[319],"footnotes":""},"session_track":[149451,5545],"session_category":[],"class_list":["post-320","wcb_session","type-wcb_session","status-publish","hentry","wcb_track-track-3","wcb_track-user"],"jetpack_shortlink":"https:\/\/wp.me\/p8gcWY-5a","jetpack_sharing_enabled":true,"session_date_time":{"date":"July 15, 2017","time":"1:30 pm"},"session_speakers":[{"id":"319","slug":"kyle-m-brown","name":"Kyle M Brown","link":"https:\/\/dc.wordcamp.org\/2017\/speaker\/kyle-m-brown\/"}],"session_cats_rendered":null,"_links":{"self":[{"href":"https:\/\/dc.wordcamp.org\/2017\/wp-json\/wp\/v2\/sessions\/320","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dc.wordcamp.org\/2017\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/dc.wordcamp.org\/2017\/wp-json\/wp\/v2\/types\/wcb_session"}],"version-history":[{"count":1,"href":"https:\/\/dc.wordcamp.org\/2017\/wp-json\/wp\/v2\/sessions\/320\/revisions"}],"predecessor-version":[{"id":1432,"href":"https:\/\/dc.wordcamp.org\/2017\/wp-json\/wp\/v2\/sessions\/320\/revisions\/1432"}],"speakers":[{"embeddable":true,"href":"https:\/\/dc.wordcamp.org\/2017\/wp-json\/wp\/v2\/speakers\/319"}],"author":[{"embeddable":true,"href":"https:\/\/dc.wordcamp.org\/2017\/wp-json\/wporg\/v1\/users\/kmb40"}],"wp:attachment":[{"href":"https:\/\/dc.wordcamp.org\/2017\/wp-json\/wp\/v2\/media?parent=320"}],"wp:term":[{"taxonomy":"wcb_track","embeddable":true,"href":"https:\/\/dc.wordcamp.org\/2017\/wp-json\/wp\/v2\/session_track?post=320"},{"taxonomy":"wcb_session_category","embeddable":true,"href":"https:\/\/dc.wordcamp.org\/2017\/wp-json\/wp\/v2\/session_category?post=320"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}